Petawall

1. Purpose and Scope

1.1 Purpose

This Security Policy outlines our commitment to protecting the confidentiality, integrity, and availability of our Platform and customer data. As a cybersecurity service provider, we recognize that our internal security practices must meet the highest standards.

1.2 Scope

This policy applies to:

All employees, contractors, and third-party service providers
All systems, networks, and applications used to provide our Platform
All data processed, stored, or transmitted by our Platform

2. Security Organization

2.1 Security Team

Chief Information Security Officer (CISO): Overall security strategy and compliance
Security Operations Center (SOC): 24/7 monitoring and incident response
Product Security Team: Secure development lifecycle and vulnerability management
Compliance Team: Regulatory compliance and audits

2.2 Security Governance

Quarterly security reviews with executive leadership
Annual independent security assessments
Regular security awareness training for all employees

3. Data Security

3.1 Data Classification

We classify data into four categories:

Classification	Definition	Examples	Handling Requirements
Public	Intended for public disclosure	Marketing materials, blog posts	No restrictions
Internal	Not for public disclosure	Internal documentation, policies	Access controls
Confidential	Sensitive business information	Customer lists, financial data	Encryption, strict access
Restricted	Highly sensitive customer data	Assessment results, credentials	Encryption, logging, minimal retention

3.2 Encryption

Data in Transit:

TLS 1.3 minimum for all external communications
Perfect Forward Secrecy (PFS) enabled
HSTS implemented across all domains

Data at Rest:

AES-256 encryption for all stored data
Encrypted backups with separate key management
Hardware Security Modules (HSM) for critical keys

Key Management:

Automated key rotation every 90 days
Separation of duties for key access
Keys never stored with encrypted data

3.3 Data Retention and Disposal

Retention Schedule:

Assessment Results: Configurable (default 12 months)
Raw Analysis Files: 30 days, then securely deleted
Audit Logs: 3 years minimum
Account Information: Duration + 30 days

Secure Deletion:

Cryptographic erasure for cloud data
DoD 5220.22-M standard for physical media
Certificate of destruction for disposed hardware

4. Access Control

4.1 Authentication

Multi-Factor Authentication (MFA):

REQUIRED for all employees accessing production systems
REQUIRED for all customer accounts
Supported methods: TOTP, SMS backup, hardware tokens

Password Policy:

Minimum 12 characters
Must include uppercase, lowercase, numbers, and symbols
Changed immediately upon suspected compromise
No password reuse across systems

4.2 Authorization

Principle of Least Privilege:

Access granted based on job function only
Just-in-time access for elevated privileges
Quarterly access reviews

Role-Based Access Control (RBAC):

Role	Access Level	Review Frequency
Customer Support	Read-only customer data, ticket system	Quarterly
Security Analyst	Security tools, logs	Quarterly
System Administrator	Infrastructure access	Monthly
Developer	Development environments only	Quarterly

5. Infrastructure Security

5.1 Network Security

Segmentation: Production, staging, and development networks isolated
Firewalls: Stateful inspection with default-deny policies
IDS/IPS: 24/7 monitoring with automated threat blocking
DDoS Protection: Multi-layer mitigation at edge and application levels
Web Application Firewall (WAF): OWASP Top 10 protection

5.2 Vulnerability Management

Continuous Scanning:

External perimeter scanning: Daily
Internal infrastructure scanning: Weekly
Container/application scanning: Every build
Dependency scanning: Automated with alerts

Penetration Testing:

External penetration tests: Quarterly
Internal penetration tests: Bi-annually
Application-specific tests: Pre-release
Third-party assessments: Annually

Remediation SLAs:

Severity	Response Time	Remediation Time
Critical	1 hour	24 hours
High	4 hours	7 days
Medium	24 hours	30 days
Low	5 days	Next release

5.3 Cloud Security

Infrastructure as Code (IaC): All infrastructure defined in code
Configuration Scanning: Continuous compliance checking
Secrets Management: No secrets in code, vault-based storage
Multi-Region: Geographic redundancy for disaster recovery

6. Application Security

6.1 Secure Development Lifecycle (SDLC)

Requirements Phase:

Security requirements defined for all features
Threat modeling for significant changes

Design Phase:

Security architecture review
Data flow analysis

Development Phase:

Secure coding standards (OWASP, CERT)
Pre-commit hooks for basic security checks

Testing Phase:

SAST (Static Analysis) on every commit
DAST (Dynamic Analysis) on staging
Dependency scanning
Container scanning

Release Phase:

Security sign-off required
Production secrets never exposed
Canary deployments

6.2 Security Testing Tools

Tool Type	Tools Used	Frequency
SAST	SonarQube, Checkmarx	Every build
DAST	OWASP ZAP, Burp Suite	Weekly
Dependency	Snyk, Dependabot	Daily
Container	Trivy, Clair	Every build
Secrets	TruffleHog, GitLeaks	Pre-commit

7. Incident Response

7.1 Incident Response Team

Incident Commander: Coordinates response
Security Analysts: Investigate and contain
Communications Lead: Internal/external notifications
Legal Counsel: Regulatory compliance and liability

7.2 Incident Response Phases

Phase 1: Detection

Automated alerts from monitoring systems
User-reported issues
Third-party notifications

Phase 2: Analysis

Determine scope and impact
Preserve evidence
Classify severity

Phase 3: Containment

Isolate affected systems
Block malicious activity
Apply emergency patches

Phase 4: Eradication

Remove threat actor access
Patch vulnerabilities
Rotate credentials

Phase 5: Recovery

Restore from clean backups
Verify system integrity
Return to normal operations

Phase 6: Post-Incident

Root cause analysis
Lessons learned
Process improvements

7.3 Incident Classification

Severity	Definition	Notification	Timeline
Severity 1	Data breach, service outage	All affected customers, regulators	Within 24 hours
Severity 2	Suspected breach, partial outage	Affected customers	Within 72 hours
Severity 3	Vulnerability discovered	Internal only	Within 7 days
Severity 4	Security events, low risk	Logged only	N/A

7.4 Notification Process

Internal: Incident channel, management escalation
Customers: Email, platform notification, status page
Regulators: As required by applicable law (72 hours for GDPR breach notification)

8. Physical Security

8.1 Office Security

Biometric access controls
24/7 video surveillance
Visitor management system
Clean desk policy

8.2 Data Center Security

Leverage cloud provider certifications (SOC 2, ISO 27001)
Geographic redundancy
Environmental controls
24/7 physical security

9. Third-Party Risk Management

9.1 Vendor Assessment

Security questionnaire for all vendors
Review of security certifications
Contractual security requirements
Annual reassessment for critical vendors

9.2 Sub-processors

List maintained and updated quarterly
Customers notified of changes
Binding agreements with security terms

10. Compliance and Certifications

10.1 Current Certifications

SOC 2 Type II (Trust Services Criteria)
ISO 27001:2022 (Information Security Management)
ISO 27017 (Cloud Security)
ISO 27018 (PII Protection in Public Cloud)
PCI DSS Level 1 (if applicable)

10.2 Regulatory Compliance

GDPR: Full compliance for EU data subjects
CCPA/CPRA: California consumer rights
HIPAA: Business Associate Agreements available
FedRAMP: Moderately (if applicable)

11. Business Continuity and Disaster Recovery

11.1 Business Continuity Plan (BCP)

Critical functions identified
Alternative work arrangements
Communication protocols
Regular testing (quarterly)

11.2 Disaster Recovery (DR)

Scenario	RTO	RPO
Single AZ failure	15 minutes	Near real-time
Region failure	4 hours	1 hour
Data corruption	24 hours	24 hours
Full disaster	48 hours	24 hours

12. Employee Security

12.1 Background Checks

Criminal background check for all employees
Education and employment verification
Ongoing monitoring for critical roles

12.2 Security Training

New Hire: Security awareness within first week
Annual: Mandatory refresher training
Role-Specific: Developer security, cloud security, incident response
Phishing Simulations: Monthly automated tests

12.3 Offboarding

Immediate access revocation
Asset return required
Exit interview
Account suspension confirmed

13. Audit and Monitoring

13.1 Logging

All access to production systems logged
Authentication events logged
Data access logged
Configuration changes logged
Centralized SIEM with 1-year retention

13.2 Monitoring

24/7 SOC coverage
Anomaly detection
Threat intelligence integration
Regular threat hunting

13.3 Audits

Internal audits: Quarterly
External audits: Annual
Customer audits: Upon request with NDA

14. Contact and Reporting

Security Issues: security@[platform].com
PGP Key: Available at [platform].com/security/pgp.asc
Incident Reporting: [Link to incident reporting form]
Bug Bounty Program: [platform].com/security/bug-bounty

Emergency Contact (for active incidents only): +1-[phone number]

Security Policy